Certified service provider for business vouchers

Have you developed expertise in business creation, growth, transfer, digitalisation of internal processes, internationalisation, etc.? Would you like to put your skills to work for Walloon entrepreneurs? You could be eligible for the "Business voucher service provider" label and benefit from the associated advantages.

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  • What are business vouchers? 

    Business vouchers are a scheme that brings together experts (known as certified service providers) with Walloon project developers and entrepreneurs. These experts support them in all stages of a company's life and development: start-up, growth, innovation, export, transfer, etc. Wallonia also contributes to the cost of the expert services, making them more affordable.

    Only certified service providers can take part in the business voucher scheme.

  • Who can enjoy the services of a business voucher provider?

    Business vouchers are intended for people wanting to set up their own business, as well as for self-employed entrepreneurs and companies. Access conditions vary according to the type of voucher.

    Discover the vouchers

  • Who is it for? How? Read about the details

    All procedures

  • Which service providers in Wallonia have been awarded the "business voucher" label? 

    All service providers who have been awarded the business voucher label are listed in a database published on the business vouchers website. 

    Browse the database

  • Inspection: are you compliant ?

    Inspections can be carried out at any time in the field. Their aim is to check compliance with current regulations, licensing requirements and the conditions for granting any financial aid provided by the Walloon Region and/or co-financed by European funds. These inspections aim to encourage compliance with the rules and sanction irregularities, fraud and certain forms of operation. 

    Inspections can be triggered in a number of situations: on the initiative of the authorities, following a complaint or report, or at the request of the Labour Prosecutor the King's Public Prosecutor.

    The inspectors in charge of inspections have several powers, including conducting investigations, drawing up Pro Justitia, entering workplaces or, with authorisation, inhabited areas, checking identities, searching for, examining and copying data media, making image-based observations, conducting hearings, and seizing and sealing goods. 

    They can carry out these inspections unannounced, or announce them in advance. It is therefore important to always be ready to ensure that an inspection can run smoothly.

    Legal framework: The work of the Inspection Services is governed by the Decree on Economic, Employment and Research Inspection, and the Decree on Vocational Training and Retraining. 

    How to prepare for an inspection ?

    You can be inspected at any time, whether announced or unannounced. To be ready for an inspection with peace of mind, it is essential that you comply with the legislation governing your business.

    The best course of action, even before an inspection is carried out, is to keep the documents proving compliance with the regulations governing your activities (licences, cards, certifications, etc.) close at hand. Inspections are based on tangible evidence, not mere declarations. It is therefore important to provide the inspector with all the documents and information requested, in full transparency.

    Collaboration is essential for effective, constructive inspections. Welcome the inspector and provide give them the help they need to accomplish their mission.

    What to do after the inspection ?

    If the inspection went well, congratulations! Keep up the momentum to maintain your compliance. However, if you have failed to take the necessary steps, or neglected certain legal obligations, you may be subject to sanctions. Inspections may reveal irregularities or infringements, varying in seriousness from minor irregularities due to ignorance of the law to outright fraud.

    Depending on the situation, the risks involved are:

    • a simple warning, with the obligation to put things right,
    • a proposal to withdraw or recover all or part of the subsidy, approval or authorisation,
    • a statement of offences, which may result in penal or administrative sanctions.

    These sanctions may have consequences for your business. It is therefore important to regularise your situation as soon as possible to avoid facing this problem.